Validation Research

The entrepreneur conducts some kind of external or 3rd party research as a first step in the validation process. The process might consist simply of…

Contextual In-Depth Interview Method

When collecting qualitative information from customers and consumers, it’s important to locate the conversation in the relevant context without making it feel like an interview…

Empathy Techniques for Market Research

Conduct conversations with customers at least every week. Isabel includes conversations in the customers’ homes or offices, conversations in your offices, and face-to-face (including digital…